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Terms & Conditions of use

Please read the following Terms and Conditions. They govern your use of the SiNDER website. By you using this site you are bound by and promise to act in accordance with these Terms. SiNDER reserves the right to change the Terms at anytime. Any such changes will be posted or be available to download in standard formats on this site and you agree to be bound by such changes.
Your use of this site constitutes your agreement to be bound by and to act in accordance with these Terms of Use.
SiNDER Ltd owns all rights, title and interest in and to this website.

 
Use of Site Materials

SiNDER owns all copyrights for all material on this site and goods purchased.
SiNDER also owns all trademarks, copyright, service marks, trade names and logos in connection with this website, created by SiNDER and bought from SiNDER.
You may not copy, reproduce, change, upload, recreate, post, transmit, distribute or publish in any way for commercial purposes. This includes any unauthorised linking from other websites.
Recreating, modifying or using any of the materials from this site for any purpose is not permitted and is a violation of SiNDER’s copyright and other proprietary rights. Use of material from this site without SiNDER’s prior written consent is strictly not allowed.
If an internet site (not owned by SiNDER Ltd) is linked to this site. SiNDER does not endorse any such site or the goods or services offered on such site. SiNDER disclaims all responsibility for the any information on such site and any goods or services provided or purchased from such site. SiNDER shall not be held liable or responsible for the content of any sites which link to this site.

 
Accuracy of Information

This site is for information about SiNDER, products produced by SiNDER, entertainment and for purchasing SiNDER products only.
SiNDER promises to take all possible steps to update the accuracy and timeliness of the information included on this site. Information included is subject to change at any time without prior notice. Accordingly, SiNDER cannot absolutely guarantee the accuracy, completeness or timeliness of the information provided on this site.
SiNDER reserves the right to change the Terms and conditions of use at any time. Any such changes will be posted on this site. These changes may only be available in attachments to download in addition to these Terms and conditions.

 
Privacy Policy

SiNDER recognises the importance of protecting the privacy of all visitors to the SiNDER website. Voluntarily provided data may be kept and used as statistical data in order to improve the service and products SiNDER provides. Data collected will not be financial (i.e. credit cards) and more general details (i.e. name, age, email, address etc). SiNDER shall not provide any such data to any third party (knowingly) without your consent unless a government department requests such particulars. We may from time to time contact you with seasonal product offers. If you would not like to receive any information please email Customer Service.

 
Additional Information

Transmitting data over the internet is never guaranteed to be completely secure or beyond breach. It is possible that third parties outside the control of SiNDER may be able to access or intercept transmissions or confidential communications without SiNDER´s permission or knowledge. SiNDER takes all steps possible to protect your personal information. However, we cannot ensure or warrant the security of any information you transmit to us. Such transmissions are done at your own risk.
SiNDER shall not, under any circumstances, including but not limited to negligence, be liable for any special, incidental or consequential damages that result from the disclosure or use of the information or materials on this site.
SiNDER reserves the right to change these Terms at any time. Any such changes shall be posted on this site or be available to download.

 
Orders

SiNDER will always take the security of your details very seriously.
Orders placed through our SiNDER website will be subject to our acceptance of the order.

When you place an order on the SiNDER website you may receive a confirmation email of the order and we will provide you with estimated timescale for Delivery. You are required to check the email for accuracy and contact Customer Services immediately if there are any errors. The email will not constitute acceptance of the order by SiNDER. Your order will be accepted by SiNDER and a contract will then be formed between us, when we despatch the goods to you. If you do not receive an email please retain all other details including the date and time.
All prices shown on our website are inclusive of VAT. Delivery charges are clearly highlighted. International Delivery charges may vary and if not specified at the time of purchase, we shall contact you as soon as possible if this is the case.

Where you have used a promotional code or any other offer during the online booking, acceptance of this order is subject to SiNDER verifying that the code has been issued to you personally and the booking order complies with all the Terms of the offer and you qualify for the code. The price of the order will be adjusted notwithstanding any email or other confirmation that you receive if do not qualify for the use and charged the correct price.

SiNDER’s intention is to keep the website up to date and error free, product description, or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you as soon as possible and before accepting your order with the correct details. You may then either cancel your order or re-confirm it based on the correct information. If Customer Services cannot reach you, we will treat your order as cancelled or when possible continue at the discretion of SiNDER and no further cost to you.

 
Delivery

SiNDER shall always try to and get the products Delivered to you within two working days if possible (not including international customers or those living in remote areas). A signature for most products on Delivery will be required

Delivery cost from SiNDER to customers is specified at the time of purchase.
Some postal addresses in the United Kingdom and some remote areas of United Kingdom may not be covered by our Delivery services and we may not be able to arrange Delivery. International customers are subject to larger a Delivery charge and cleared payments. International customers or those living in unreachable locations shall be contacted as soon as possible to confirm any extra arrangements or costs if required to do so; if not covered at the time of online booking. If Customer Services are unable to contact you, we will treat your order as cancelled (or when possible continue; this is at the discretion of SiNDER).

SiNDER make every effort to Deliver goods on the day we specify, we cannot guarantee Delivery on that day or accept any liability for Deliveries made outside this timescale. SiNDER cannot accept liability for expenses or other costs incurred due to failed, delayed Deliveries or Returns. SiNDER cannot accept any liability or cost for Orders inside or outside the United Kingdom.

All items are subject to stock availability.

 
Returns

All SiNDER products are thoroughly checked and recorded before dispatching.
Please note that if you wish to return items, you have 14 days from receipt of the goods to return them to us. You are required to contact Customer Service first. All returned items must be in the same condition as that recorded by SiNDER before dispatching to you.
If an item is faulty please contact Customer Service and SiNDER will arrange an appropriate remedy. Customised / Personalised items are non refundable. All items a checked and recorded before dispatching.

For further information on returns and exceptions please contact Customer Service.

BY USING THIS SITE, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH THE ENTIRE CONTENTS OF THIS DOCUMENT AND ANY DOCUMENTS WHICH FOLLOW ON OR AMEND THESE TERMS.
SiNDER, All rights reserved.

 
 customerservice@sinder.co.uk            Sinder is owned by Sinder Ltd (06129850)